Elevate Workflows with New Dynamics 365 Customer Service 2023 Wave 2 Release Features
Watch our webinar to improve customer service workflows and experiences with the new Dynamics 365 Customer Service 2023 Wave 2 Release.
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Make service agent’s work effortlessly efficient with automated tools that provide the information they need to close cases faster and impress customers with more personalized experiences. With the power of Dynamics 365 Customer Service our team can help you far surpass your customer’s expectations and build loyalty for your brand.
Make Exceeding Customer Expectations Effortless
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Service Scheduling
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Customer Experience Surveying
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Case Management
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Self-service Virtual Agents
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Data Insights and Analysis
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Real-time Sentiment Analysis
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Knowledge Base Management
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AI Generation and Automation
Your Trusted Microsoft Dynamics 365 Partner
Catapult is a certified Microsoft Dynamics 365 partner with over a decade of experience guiding businesses through the successful implementation and adoption of Dynamics 365 business application solutions.
Our team of experienced consultants will guide your business through every aspect of your digital transformation, from requirements consultation and planning through implementation, training, adoption, and ongoing support.
Learn more about our Client Success FrameworkGet The Transparent Upfront Pricing Your Looking For
Just answer a few simple questions about your business needs and our calculator will generate a custom bundled quote that includes implementation, licensing, and support pricing.
The cost of your Dynamics 365 solution will vary depending on various factors, including the capabilities you need and the number of users that require access.
Start pricing your solution nowGo Beyond Standard Reactive Support
We’ve learned first-hand the impact an effective partner support program has on a business’ ability to get the most out of their Dynamics 365 solution.
With our Hypercare Support program, we not only keep you on track with easy access to personalized help and training, but we’ll addresses problems before they arise and proactively review your solution’s ability to meet you evolving needs.
Learn more about Hypercare Support
Read Case StudyDuring the implementation the Catapult consultants did a really great job of listening to what we needed. They were able to find the solutions that would work for us and since we’ve gone live, our case management has been amazing. They’ve been helpful and knowledgeable. When we have questions, they’ve been answered within a day. We have nothing but great things to say about the Catapult consultants.
Logan Drum, IT Manager
READ CASE STUDYI really like Catapult's subscription model in the sense that they don't just implement and walk away like some of other implementation partners. This is critical for us because as we evolve we need Business Central to evolve and scale to meet our needs.
Tony Garcia, Director, Financial and Business Systems, Carbon Engineering
Read the Case StudyOur professional association needed a new solution that would improve data management and integrate seamlessly with our member portal and document management system. We chose Dynamics 365 and partnered with Catapult to build our CRM and D365 Portal. Member feedback indicates the new Portal is much easier to navigate and our staff can easily edit and update web content.
Cheryl Landrigan, Director, BC Dental Association
Our proven Success Framework minimizes risk and promotes alignment to results
Explore how Catapult has helped hundreds of businesses successfully adopt cloud solutions and achieve the result they’re looking for.
Achieve out of this world results
Our easy-to-navigate Success Framework guides our customers through four critical stages that build towards successful adoption of a tailor made Dynamics 365 business solution