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Webinar

Get More Out of Dynamics 365 Customer Insights-Journeys with the 2024 Wave 1 Release

Amp up your marketing efforts with the latest features

Dynamics 365 Customer Insights-Journeys helps marketing teams build personalized customer touchpoints at every step of the consumer lifecycle. Now, thanks to the latest 2024 Wave 1 Release capabilities, you’ll have new ways to reach and engage your audience.

In this webinar, we’ll show you some of the newest features from Dynamics 365 Customer Insights-Journeys that we think will boost your marketing initiatives and better connect with customers. From gaining better record insights to faster customer communication, you’ll get a detailed look at how each new feature works and how to set them up.

Webinar topics include:

  • A new way of viewing record interactions in the timeline
  • An easier process for sending email communications
  • How to quickly set up form capture functionality and connect them to your CRM
  • A live demo to view each of these new capabilities in action

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